Unlock Extraordinary Care Management With Narus Health

Setting the Standard for Care Management

Self-insured employers are tasked with not only navigating the complex terrain of meeting their employees’ healthcare needs, but also keeping costs in check. It’s a high-stakes balancing act that demands a trusted partner—a third-party administrator (TPA) that stands head and shoulders above the rest. But what makes an exceptional TPA truly exceptional?

At Blackhawk, we have a secret weapon: Narus Health. Narus Health boasts an unparalleled approach to care management, driven by the power of daily data analysis that empowers the Narus team to deliver care that’s not just personalized, but genuinely transformative. With Blackhawk and Narus Health, you’re not just getting a TPA; you’re gaining access to a devoted team of experts, rigorously trained and overflowing with compassion, ready to guide your employees through the most challenging diagnoses and the complexities of their benefits.

What sets Narus Health apart? It’s the unique blend of compassion and data-driven precision. It’s the guarantee that your employees will receive not only care but the exceptional care they truly deserve. Say goodbye to one-size-fits-all solutions and welcome an era in which each individual’s well-being takes center stage.

Specialized Disease Management

Narus Health doesn’t simply offer disease management services—it is your dedicated partner in empowerment. Narus Health’s disease management goes beyond the ordinary, providing your employees with a gateway to a world of support teams, each armed with specialized expertise in various diseases and conditions. Narus Health’s mission is crystal clear: Make understanding diagnoses and accessing the right care a breeze.

With Narus Health, your employees are not just patients; they’re on a journey on the path to better health. Narus Health offers tailored care for a spectrum of health needs, including diabetes, behavioral health, transplant support, maternity care and oncology. It’s more than disease management; it’s about empowering employees to seize control of their health journey with unwavering confidence.

Seamless Integrated Care

Narus Health redefines healthcare through seamless integration. Every player in a patient’s care—be it the patient, caregiver, doctor, or others—should be not only connected but also well informed for the best possible outcomes.

The Continuous Observation, Reporting and Enrollment (CORE) Service, a tech and analytics powerhouse, drives intelligent, timely and deeply meaningful member engagement.

Daily data analysis, proprietary algorithms and clinical expertise combine to proactively identify at-risk members, sparking targeted outreach and enrollment. Narus Health doesn’t just observe but engages, making members the center of integrated care.

Elevate the Healthcare Experience

Narus Health’s suite of services is more than just a list; it’s a pathway to an elevated healthcare experience.

Concierge Care: Imagine having a healthcare concierge at your fingertips. Narus Health’s highest level of personal attention offers a single point of contact for all your healthcare needs, helping you coordinate appointments, find new providers and do much more.

Complex Care Management (CCM): When it comes to your health, you deserve the best. CCM, Narus Health’s top-tier care management service, includes Specialized Disease Management. It grants you unlimited access to a dedicated care team, ensuring you receive the utmost attention and support.

Large Case Management (LCM): For those facing catastrophic illness or injury, LCM steps in to provide high-quality care. It optimizes benefit allocation, reduces future claims and minimizes disability time, giving you peace of mind during challenging times.

Precertification/Utilization Management: Narus Health is committed to ensuring you receive the highest-quality and most cost-effective services available. This program takes care of the details, so you can focus on your health.

Simplicity and Convenience: Managing your care has never been easier. Narus Health’s mobile app puts control in your hands, offering a simple and convenient way for you and your family to oversee every aspect of your health. From secure storage to readily accessible medication lists, pharmacy details and vital medical documents, it’s all at your fingertips with Narus Health.